Expert Computer Service - It's easy for us
At Real Computers, we hold ourselves to a higher expectation of customer satisfaction. We enjoy working on computers. Fixing computers is easy for us and we pass on the savings to you.
All diagnostics are free so that by the time you even consider paying for any repairs you will already know what the problem is and how much it will cost to solve. We offer this service to make sure that you as a customer are fully informed before you spend any money.
The following services are free: Diagnostics, troubleshooting (over the phone, e-mail or in person), as well as any computer repairs that do not require your computer to be taken apart or that the operating system be reinstalled.
Repairs that do not require replacement parts can usually be completed within 6 hours. All repairs that do not require replacement parts can be completed within 24 hours.
Typically we will pick up and drop off your computer, no extra charge.
Please call for an estimate on repair or for a free diagnostic!
925-915-1522
Basic Services
$20 — Physical cleaning - clearing dust, cleaning the fans, reapply thermal paste if needed - for computers that overheat or simply are too loud or dusty, ($80 for laptops)
$100 — Complete System Restoration - repairs all non physical problems such as boot failure, serious errors, corrupt OS - after this process the computer will be in its cleanest and fastest possible state. All data will be backed up/recovered. System Restoration fee will be waived if a Software & labor Warranty is purchased. All restored desktops will be cleaned for dust during a system restoration. (Students can recieve a 20% discount on this service)
Data backup/recovery
Data backup/recovery is included as part of a system restoration. If recovery is unsuccessful there is no charge.
Computer Design Service
Real Computers will build a computer for any price. The customer can decide how much they want to spend on a computer and have the best possible machine built for the amount they want to spend. Each and every design is 100% customizable. All Real Computers systems come with a 1-year software and labor warranty.
If you want to get a good computer for cheaper, Real Computers will take your old computer and re-use any of the usable parts from that machine to build a new one. Only parts that do not affect performance would be reused like the case, power supply, CD drives and sometimes hard drives. Typically saves at least $100
Can’t decide between XP and Vista? Why not have both? Ask about multi-OS options.
All setups can be heavily customized.
Custom Computer Baselines:
Note: Setups may be outdated and therefore may be cheaper and/or more powerful than what is listed here.
The below systems are theoretical. Every Real Computers computer is made specifically towards individual customer needs. Contact us for more info.
Office computer setup:
- i3 (2nd gen) Intel dual core CPU
- 8GBs ddr3-1600mhz ram
- 250GB hard drive
- DVD&CD-RW
- Windows 7 Home Premium 64-bit
$450
Home theater setup:
- i3 Intel dual core CPU
- 1TB hard drive
- 8 GBs ddr3-1600mhz ram
- Blue Ray disc player/DVD&CD-RW disc drive
- HDMI output
- Windows 7 Home Premium 64-bit
- Comes with HD rendering video software
$600
Gaming/high performance setup:
- 3.1-3.4ghz Intel i5 CPU (Quad core)
- 8GBs ddr3-1600mhz ram
- 1TB hard drive
- DVD-CD burner
- GeForce 560 1GB (or better)
- Windows 7 home premium
$1150
Extreme Gaming/High Performance setup:
- 3.4-3.8ghz Intel i7 2600K CPU Overclocked to 4.5ghz
- 8GBs ddr3-1600mhz ram
- 1TB hard drive
- 32GB SSD drive for fast booting and fast OS responsivness
- DVD-CD burner
- Geforce 560 1GB
- Windows 7 home premium
To purchase one of the PCs above give us a call or send an us an e-mail.
Software & Labor Warranties
1-year software & labor warranty - $100
2-year software & labor warranty - $175
3-year software & labor warranty - $250
Warranties cover labor only. If replacement parts are needed, you may be charged for the parts only. Typically parts have their own manufacturer warranties that last at least 3 years. Being charged for parts while your computer is under warranty is very unlikely.
